f33bet Frequently
Asked Questions

f33bet requires a valid government-issued photo ID for KYC verification — your Bangladesh National Identity Card (NID), passport, or driving licence are all accepted. You may also be asked to submit a recent utility bill or bank statement as proof of address. Submitting clear, unedited copies speeds up the verification process considerably.

f33bet typically completes KYC verification within 24 hours of receiving your documents. During busy periods such as BPL season or major cricket tournaments, it may take up to 48 hours. You will receive a notification via email or SMS once your account has been verified and is ready for full use.

To reset your f33bet password, click "Forgot Password" on the login page and enter your registered mobile number or email address. A one-time reset code will be sent to you within a few minutes. Enter the code, set a new password, and log in as normal. If you do not receive the reset code, check your spam folder or contact f33bet support via live chat.

No — f33bet strictly permits one account per person. Creating multiple accounts is a violation of the Terms and Conditions and may result in the permanent closure of all associated accounts and the forfeiture of any pending bonuses or winnings. If you have accidentally created a duplicate account, contact f33bet support immediately to resolve the issue.

To deposit via bKash on f33bet, log in to your account, go to the Cashier section, and select bKash as your payment method. Enter your bKash registered mobile number and the amount you wish to deposit (minimum ৳200). You will receive a prompt on your bKash app to approve the payment. Funds appear in your f33bet balance within seconds of approval.

bKash deposits on f33bet are processed instantly in almost all cases. Once you approve the payment in your bKash app, the funds are credited to your f33bet account in under 60 seconds. If a deposit is not reflected after 5 minutes, check your bKash transaction history to confirm the payment was deducted, then contact f33bet support with the transaction reference.

Yes — f33bet supports deposits via Nagad, Rocket (Dutch-Bangla Bank), and Upay in addition to bKash. The deposit process is the same for all mobile banking methods: go to Cashier, select your preferred method, enter your wallet number and amount, then confirm the transaction in your mobile banking app. All mobile wallet deposits are processed instantly.

The minimum deposit on f33bet is ৳200 for mobile wallet methods including bKash, Nagad, Rocket, and Upay. For bank transfers via Dutch-Bangla Bank, BRAC Bank, City Bank, or other partner banks, the minimum deposit is ৳500. There is no maximum deposit cap, though large deposits may trigger additional verification as part of f33bet's anti-money laundering compliance.

The minimum withdrawal amount on f33bet is ৳500 for mobile wallet withdrawals (bKash, Nagad, Rocket). For bank transfer withdrawals, the minimum is ৳1,000. Your withdrawal destination must be verified and match the payment method used for your most recent deposit. f33bet does not charge any fees on standard withdrawals.

f33bet processes withdrawal requests within 1 to 4 hours for verified accounts using mobile wallets such as bKash or Nagad. Bank transfer withdrawals typically take 1 to 3 business days depending on the receiving bank. Withdrawals requested during peak periods — such as immediately after a major BPL match — may take slightly longer but are always processed within 24 hours.

f33bet does not charge any platform-side fees on deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket, etc.) or bank may apply their own standard transaction charges. f33bet recommends checking your wallet or bank's fee schedule for outgoing transfers. Any deductions you see will be from your payment provider, not from f33bet.

To place a cricket bet on f33bet, navigate to the Cricket section from the main menu, browse the available matches — including BPL, IPL, T20 World Cup, and Bangladesh Tigers internationals — and click on the match you want to bet on. Select your market (match winner, top batsman, total runs, etc.), enter your stake in BDT, review the odds, and confirm. Your bet slip will appear in your account history immediately.

f33bet offers an extensive range of cricket betting markets covering match winner, toss winner, top batsman, top bowler, total runs in an innings, number of sixes, method of first dismissal, and live in-play markets during ongoing matches. BPL (Bangladesh Premier League) fixtures receive the deepest market coverage on f33bet, with additional specials available during major ICC events.

Yes — f33bet is fully optimised for mobile browsers on both Android and iOS devices. You do not need to download a separate app; simply open f33bet.app in your mobile browser and all casino games, slots, live dealer tables, and cricket betting markets load natively. The mobile interface is designed for smooth play on standard Bangladeshi mobile data connections.

The Return to Player (RTP) percentage varies by individual slot title on f33bet. Most slot games from Pragmatic Play, NetEnt, and Microgaming available on the platform carry RTPs between 94% and 97%. You can find the specific RTP for any game by clicking the information icon (ⓘ) within the game itself before you start playing. f33bet only hosts certified, independently audited titles.

Yes — all games available on f33bet are supplied by internationally recognised game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each provider uses certified Random Number Generator (RNG) technology that is independently tested and audited for fairness. f33bet does not host or develop its own games, ensuring an unbiased gaming environment for all players.

f33bet offers a welcome bonus for newly registered and verified players on their first deposit. The specific bonus amount and structure may change over time based on active promotions — log in to your f33bet account and visit the Promotions section to see the current welcome offer. All bonuses are subject to wagering requirements that must be met before any bonus-derived winnings can be withdrawn.

Wagering requirements on f33bet bonuses specify how many times the bonus amount must be staked before it converts to withdrawable cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in total bets before withdrawing bonus-derived winnings. The exact wagering multiplier, eligible games, and time limit are detailed in the specific bonus terms shown in your f33bet account.

Yes — f33bet periodically offers free spins promotions on selected slot titles, particularly during major events like BPL season, Eid, and Pohela Boishakh. Free spins are credited directly to your account and applied automatically when you open the eligible game. Winnings from free spins are subject to the wagering requirements stated in the promotion's terms, which you can view in your f33bet Promotions inbox.

Bonus funds on f33bet cannot be withdrawn until the associated wagering requirements have been fully completed. Your account balance will show your real-money funds and bonus funds separately, so you always know exactly what is available for withdrawal. Once the wagering requirement is met, the bonus converts to real cash and can be withdrawn to your bKash, Nagad, or bank account without restriction.

Yes — f33bet regularly runs enhanced promotions tied to major cricket events including the BPL, IPL, T20 World Cup, and Bangladesh Tigers home series. These promotions may include boosted odds on selected matches, deposit bonuses, free bets, and prize draws. Keep an eye on the f33bet Promotions page and check your registered email and SMS alerts during tournament seasons to make sure you never miss an offer.

f33bet uses industry-standard SSL/TLS encryption to protect all data transmitted between your device and its servers. Account passwords are stored using one-way cryptographic hashing and are never accessible in plaintext. f33bet also employs two-factor authentication, fraud detection systems, and strict KYC procedures to protect your account and funds. All financial transactions are processed through verified and trusted payment partners.

f33bet protects your personal and financial data through multiple layers of security including 256-bit SSL encryption, strict access controls limiting internal data access to authorised personnel only, and regular security reviews. Your payment details (bKash, Nagad wallet numbers, bank account information) are stored in encrypted form and are never shared with third parties except where required to process your transactions. Full details are in the f33bet Privacy Policy.

The minimum age to register and play on f33bet is 18 years old. f33bet verifies the age of all players during the KYC process and will immediately close any account found to belong to a person under the age of 18. If you believe a minor in your household has accessed f33bet, please contact our support team immediately so the account can be closed and all funds returned.

If you feel that gambling is negatively affecting your life, you can self-exclude from f33bet by contacting our support team via live chat or by emailing [email protected] with the subject line "Self-Exclusion Request". You can choose an exclusion period of 6 months, 1 year, 5 years, or permanent. Your account will be suspended within 24 hours and all promotional communications will stop immediately.

f33bet customer support is available 24 hours a day, 7 days a week via the live chat widget inside your logged-in account. You can also reach the support team by email at [email protected]. For responsible gaming matters, account security issues, or urgent withdrawal queries, f33bet aims to respond within 1 hour via live chat and within 24 hours by email.